24/7 Support 1800 855 127


The NBN and Your Lift

Depending on the type of NBN system being installed, you may only require the Emergency Phone Unit to be inspected/ adjusted, upgraded, or a Fixed Wireless Terminal (FWT) installed to replace the existing copper line.

To meet new Regulatory Compliance, Going Up recommends the installation of a Fixed Wireless Terminal. This will avoid any complications and ensure reliable operation of your Lift Emergency Phone line.

The Emergency Telephone line is a critical safety feature of your lift and must be operational at all times – even if there is a power failure. Each terminal includes a battery backup which has a standby time of up to six hours and talk time of up to 1&1/2 hours.

Contact us to discuss your buildings needs sales@geccommunications.com.au

All Fixed Wireless Terminals meet the following Regulatory Compliance:

Australian Standards 1735.2

ACMA RCM (Regulatory Compliance Mark)

EN 50385

EN 301 489 – 1

EN 301 511

CE Mark

Line Rental is provided by GEC Communications –
A division of Going Up Elevators

For additional peace of mind, GEC communications includes testing of all Lift Emergency Phone Lines during Routine Servicing. Line rental also includes maintenance of the unit, regular testing and replacement if it ever becomes faulty. Please note, It is crucial you register your lift(s) with the NBN Fire and Lift Register.

When your building is connected, please contact Going Up immediately on 1800 855 127 so we can ensure the Emergency Phone system operates correctly.

  • service@goingup.com.au
  • 1800 855 127 (24/7)
  • sales@goingup.com.au